Axa Mandiri General Insurance Call Center Service Data
AXA Mandiri call center is a service that is provided as a form of facilitating each customer to get information. An important issue of insurance requires a clear and transparent flow of information. For ordinary people, insurance is really considered quite complicated. Especially with the obligation to pay for it, which is considered burdensome.
But in reality, insurance gives guarantees when you unexpectedly experience bad things. This is a form of prevention so you don’t have to worry in the future. Insurance services also provide security to a certain extent. Therefore, words can be of great help in solving various security-related problems.
Insurance policies are sometimes difficult to claim, especially if some procedures are still missing out. It will usually be difficult for buyers to request a request if necessary. But when you call the call center, then you can get some information. Moreover, the task of call center is also to provide the information that is needed by clients.
As one of the insurance providers, AXA offers services to every customer. AXA Mandiri call center is also a form of facility that is provided to accommodate any issue. This makes it easier for everyone to avoid coming to their office.
Informacije o Asuransi AXA Mandiri
Financial services companies have really evolved for a long time and provide various services to the public. In addition, financial services such as investment financing, lending and insurance are in great demand. This is because not many institutions are willing to provide these services because they are considered risk-free.
AXA Mandiri is also a financial services company engaged in several service sectors, one of which is an insurance policy provider. AXA Mandiri call center is provided to meet these needs quickly. Providing information services related to policies and provisions when applying for an insurance policy.
In fact, this company was founded for a long time, precisely in Paris since 1817, where financial service providers began to appear. Then, as he continued to grow rapidly due to acquisitions, he changed his name. 1985 was the year AXA became its official name along with the acquisition of Drouot Group.
This insurance company then developed around the world, one of which is Indonesia. In Indonesia, AXA is working with Mandiri to strengthen market networks. No wonder more than 1300 branches have been established in Indonesia. Together with 2300 financial advisors in various cities.
The number of established branches has the purpose of giving everyone the opportunity to obtain an insurance policy. Moreover, there are many things that need to be strengthened such as health by other valuable means such as vehicles. This insurance will be very useful when needed when the customer experiences unexpected things.
AXA Independent Usluga kol centra
As a form of care for each of its clients, AXA Mandiri provides call center services in various forms. Call Center can help you when you have problems with requests, request changes to other services. The method is quite easy by calling (021) 3005 999 during working hours.
- AXA Mandiri SMS
One of the services that customers can use is via SMS. Unlike calls for complaints, you can enjoy services via SMS for 24 hours. This helps you more when you need something outside of work hours. For example, experiencing bad things and wanting to seek insurance.
You can send sms to 67999 with a registered number. Make sure you register a personal number to make the verification process easier. But, unfortunately, this SMS service can only be accessed by indosat and Telkomsel providers. Whereas a single number is used for only one policy number.
- Quick Response by AXA Mandiri
Another service that can be used in addition to the AXA Mandiri Call Center is called Quick Response. But, unfortunately, this service can only be done for customers who find themselves in the Jabodetabek area. Customers living in the surrounding area can call (021) 3005 8788 weekdays and working hours.
- AXA glass
This service is quite unique by just calling the number (021) 3005 9999 and getting some important information. For example, the number 11 to find out the unit price, the number 1423 about changing information about policy data, and so on. This service is very helpful for people with a high level of activity.
Address of AXA Mandiri’s main office
If you are not satisfied with the services of the AXA Mandiri Call Center, you can visit the main office. His main office is in Jakarta, his main office is J. Prof. Dr. Satrio Kav. 18 Brass City. AXA Tower GF Floor can be visited on weekdays Monday through Friday.
However, if you want to send a specific complaint, it can be sent to the same address, but addressed to up. Financial Complaints Management Unit AXA. You can file various complaints related to insurance issues. For example, if you submitted a data change but did not respond to it.
For customers located in east Java and its surroundings, there is no need to go to Jakarta. This is because a branch has also been established in Surabaya to respond to the complaints of each customer. The address is at Jl. Polisi Istimewa no. 32-38 Darmo which is fairly easy to reach.
Therefore, you do not have to worry when there is a problem at an inconvenient time. There are various branches that can be easily reached. The call service can also be done so that customers quickly get a solution. The service will later help solve the problem being experienced.
AXA Mandiri products insurance policies
As a financial services company, of course there are many products that are offered to everyone. Therefore, AXA Mandiri Call Center should provide detailed information services for each product guidance. This service is in the form of premium liability information about the terms and conditions required in the insurance.
There are many financial services that are offered such as general insurance to special insurance. Each insurance service certainly has its own claim procedure, although it does not differ much. But for people who are new to the insurance world, the difference is quite confusing. It’s not uncommon for them not to understand.
The presence of the AXA Mandiri Call Center for the provision of information services to potential clients so that they have the right to choose insurance. Moreover, insurance is an effort to prevent when bad things happen in the future. An error in choosing insurance will certainly force customers to suffer losses because they do not receive adequate compensation.
In addition, it is necessary to understand that this service is not only for individuals, but can also be used in groups. For example, this is for corporations that want to maintain any asset so that in the future it will be replaced when it is damaged. This allows the owner of the corporation to think calmly in running the company.
Although there are several ways to get such information services, you need to call along the official line. The goal is not to be exposed to fraud on behalf of the company. Please also note that this service is free to a certain extent. This is why AXA Mandiri Call Center is a great help for customers.