Barriers toimplementing a shared service center in an enterprise : Wallpaper

Don’t understand shared service centers? Check out this information

Shared Service Center or often abbreviated as SSC is a service for dividing tasks or sharing them in order to overcome limitations, both from company-owned resources and technology. It is said that services like this are services that are shared with other business lines so that there is no feeling of having to spend excessive costs to be able to have your own service line.

It can be said that services like this are mandatory services that must belong to companies if they want to optimize the performance of their business. In fact, the government itself has also put in place a system like this for state-owned enterprises so that it can maximize the situation of these companies without having to spend expensive maintenance costs.

For ordinary people, there may be many of them who are not very familiar with it and know for sure what is meant by a service like this, because it is not easy to get to know the service.

A simple explanation of shared service center services

Because many rumors have said that if the shared service or SSC is a type of service to be able to improve optimization in an enterprise, knowledge is needed to learn more about what SPC is. Because there are a lot ofproblems, especially for companies. Ifyou can implement services like this in the company, of course, it will bring benefits to the company so that it is more optimal.

In short, a shared service center is a division of services or tasks to be able to overcome resource limitations. Because the use of this concept will create a burden for the company that must be done to be able to pursue the goal by spending as little cost as possible. This is because they do not need to spend money to buy technology or other supporting things because it can already be done through SSC.

By using this concept, it actually aims to be able to minimize only expenses for the operational areas of the company and to improve the reliability of the company’s services. Because the organizers and agents of the shared service will certainly always supervise the course of the services provided by the management of a number of experts in their fields.

It can therefore be concluded that this SSC is a unit or agent of an enterprise that provides services to be able to divide the use so that it can be used to all parts of an entity in an enterprise.

Key Benefits of Using a Shared Service Center

Even realizing the benefits and also the benefits that can be achieved through the concept of service, it incentivizes some business entities to choose to implement or implement this concept. Some examples of these are companies like Telkom Group and also PT Pertamina which is one of the biggest competitors in Indonesia that implements shared service centers. Of course, they are aware of some of the benefits of using this shared service.

One of the advantages of using the shared service concept is that it is a way to be able to reduce the costs that need to be incurred because it can continue to optimize the company’s performance by spending relatively efficient costs. Thus, the use of this service will certainly be able to improve the management of business operations in a company. As a result, the company does not need to allocate ┬árelatively large investments only for devices.

One gets the impression that an increase in reliability in a company is certainly an added value if it has implemented the use of shared services. If you feel benefits like this, of course, it will be very beneficial for the company because in the end, it will aim to optimize customer satisfaction.

Another advantage is to be used as a decision aid. Because using a shared service turns out to produce data that is submitted and analyzed, it turns out to be reliable data that is ready to be executed.

Simple example of implementing a shared service desk

Perhaps so far, many of you don’t know for sure what SSC is. This is natural because most of the people who understand this term are those who work in the field of business, especially in business development. To be able to discover how the concept of a service like this, a real example is needed to be able to describe the service.

We will take a simple illustration that can now be illustrated to implement this concept. One of them is a company like a post office that has started implementing shared services. This company uses these services to be able to develop and manage HR, accounting and wealth functions.

Before using this service, each post office certainly uses the support function system of each department. For example, the Department of Finance, HR and others. However, since the implementation of the concept of this service, each post office does not need to have these divisions as it can be decentralized according to certain regions in order to provide the same service to open multiple postal branches.

That’s why all post offices no longer need a support division like above so that they can ensure that the company can reduce operational costs and reduce the number of employees. The costs of employee reduction can be attributed to the field of activity, such as efforts to deliver goods or revocation of goods. So that it allows the company to operate more optimally and efficiently without more costs.

Barriers toimplementing a shared service center in an enterprise

While it is commonly known that services like this can indeed provide significant benefits and optimizations to businesses, but unfortunately, many companies have not been able to implement or implement shared service centers due to certain obstacles or challenges.

One of the biggest obstacles for a company if it wants to implement services like the above, of course, inevitably, they must be able to change or reorganize the management structure. In addition, the company must also be able to estimate how its work management and human resources can be in line with the objective to achieve the company’s objectives.

Therefore, in order for the company to focus more on the determinants of the company’s success when using or implementing this service, the company needs to develop adequate resources and infrastructure. The solution to this is to try to communicate this implementation by holding a meeting with senior management in order to effectively implement the changes.

It can be concluded that the implementation of these services is one of the solutions to improve the quality of business in the digital age while maximizing operations. As a result, the application of this concept can optimize the company by spending and costing as little as possible so that the company can work more efficiently.

In order to achieve sustainable profits, especially in the long term for the company, of course, it is necessary to think of a strategy in order to optimize a job in the company to obtain a fixed profit. The company must allocate part of the company to improve the overall performance of the company. That is why the application of the shared service center plays an important role in achieving the above.

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