HSBC Call Center Services for Your Customers
HSBC calls centres are of great benefit to its customers. The name HSBC is certainly not very popular in small towns. But in some big cities, popularity is rising. In fact, this bank has successfully competed with some big names such as BCA and Warriors. His enthusiasm for improving service was also remarkable.
The services offered are getting better. However, continued improvement often leads to confusion among some consumers. Confusion is useful because the available features become more and more features. To solve the problem, contacting CS may be the best option.
However, due to the variety of services available, HSBC does not only provide its customers with a call center. Some numbers may be contacted depending on the problem. Therefore, it is better to know the service options and the available HSBC call centre number early .
Pagkontak sa Banking Service Call Center
HSBC Banking Services clients are divided into several groups. However, the most common group is the first-class breed. This is the group with the largest number of customers. This usually makes sense at no additional cost, given your own use of these features. There are two figures to contact Premier Banking Services.
The first number is 1500-700. This number can be contacted throughout Indonesia. However, those of you who are abroad will not be able to contact him. In other countries, the number required to dial is 6221-2551-4722. Its use must use internal tariffs.
Both numbers can be reached at any time. This is because your own CS is active for 24 hours. HSBC’s 24-hour call centre availability is not just for leading customers. Early Banking Services can also be contacted for 24 hours. However, the number is certainly different from the Premier service.
The number is also divided into two halves for domestic and foreign needs. For domestic use, you need to call 1500-808. As for needs outside Indonesia’s territory, you can contact 6221-2552-6603. In fact, there is another type of service that HSBC offers.
The type is Fusion Banking. However, there are not many users of this service as Premier or Advance. But while there aren’t many, HSBC call centres for merger services are still available. To contact, you can call 1500-501. The number is intended for customers in Indonesia’s territory.
However, because it is not used too often, no number is provided for buyers from abroad. In fact, the number was inactive for 24 hours. You can only contact him from 9 a.m. to 5 p.m. The availability itself is Monday through Friday.
Contact Credit Card Services
In addition to banking, contacting the HSBC call centre was also intended for credit card purposes. The need for credit cards itself is also divided into different types. The most common type is certainly the premier in the highest number of users. For top credit card purposes, you can call 1500-700.
The number is used if it is found in Indonesian territory. If you are outside Indonesia, call 6221-2551-4722. The number can be accessed in all corners of the world. Of course, interlocal tariffs apply. Whether it’s a foreigner or a domestic number, both can be contacted at any time.
That’s because his CS is also available for 24 hours. The availability of Cs for 24 hours is also available for signature credit card requirements. This type of credit card is a level above premier. Therefore, the number of customers is lower.
If you want to contact the HSBC call center for a signature credit card, two numbers are available. The two figures include 1500-800 and 6221-2552-6603. The first number is contacted for domestic purposes, while the second number is contacted for foreign purposes.
Both were also active for 24 hours. Having cs is also available for credit card types. This is the highest quality type at HSBC. The number of users is really not very large. However, platinum services are always prioritized so that customers are not disappointed.
The numbers that can be contacted are also different for domestic and foreign needs. For domestic numbers are 1500-808, while for foreigners the number is 6221-2552-6603. Both are also available for 24 hours, so Platinum credit cards can contact us at any time.
Credit card service has other types
The most popular credit card services in a bank are actually Premier, Advance and Platinum. However, there are other services offered by HSBC. The service is for cashback credit card needs. Like other types, there is a dedicated HSBC call centre for these services. Its activity is also for 24 hours.
The first was 1500-808. This can be contacted for domestic services. While the next is 6221-2552-6603. It can be contacted if it needs to be abroad. Actually, for credit card needs in general, the cashback type is the last kind.
But in the field, there are often conditions where other problems often occur. The problem cannot be attributed to any of the above types. If you have this type of problem, call 1500-808 if you are in Indonesia and 6221-2552-6603 if you are abroad.
However, having such numbers is not 24 hours. Contact is only available from Monday to Friday. The time itself was in working hours, from 07.00 to 21.00. When this time is up, the customer will have to wait until the next day.
There are other servicesoutside banking and credit cards
In addition to banks and credit cards, there are other services. This service really serves as support for consumer friendliness. The first requirement is related to personal loans. It is unlikely to provide this feature. Therefore, there is a special HSBC call center for these purposes.
But like other credit card issues, this service is only available from 07:00 to 21:00. To contact himself, this should be done on the day of the week, i.e. from Monday to Friday. For domestic needs, contact 1500808*. As for overseas needs, contacts are 6221-2552-6603.
Of course, there are rates abroad for second contact. In addition to personal loans, there are also special contacts for Apply Now service. However, the available HSBC call centres are only for domestic use only. His own contacts are 1500-707. Like personal credit services, you can’t contact him on vacation.
The service will only be available from Monday to Friday. Even on this day, you can only contact us from 7 a.m. to 5 p.m. This time is tighter than the need for a personal loan, where CS is available until 9 pm.
If you look at the description above, HSBC is very detailed in providing call centers. With detailed conditions, every consumer problem will surely be solved. Therefore, be sure to contact us if you are experiencing a problem. After all, HSBC Call Center’s CS is always friendly to any complaint.