Contact Grab Call Center to find out some of Grab’s interesting features
Want to know what are the interesting features of grab? Contact grab call center and you can get information quickly. The sophistication of technology in the modern era like today certainly provides many advantages for most people.
The development of gadgets makes many developers, especially applications, provide features that fit customers’ needs. One of the most essential features for customers is information services. Although this rarely seems necessary, in fact, the service is very important for the existence of an application.
Grab, one of Indonesia’s largest transport service providers, also has this facility. Not only does this provide convenience, but you can also contact grab call center to find out the features provided, especially for customers who are experiencing issues related to services from providers.
Get to know grab company closure
Although echoes have been widely heard, there are still very few people who know what GRob is. Exiting from the InnovaC to provide convenience to the community , the company comes with an app that provides various services simultaneously. Efficiency and efficiency are the main principles that Grab offers to its customers.
The creation of this application stemmed from the desire to provide transportation services to the community easily and practically. Through the use of gadget media, the company came up with a creative idea, namely online transportation, which was very rarely encountered at the time. If you’re curious about the features given, contact Grab Call Center!
However, over time, not only online transportation features but also other features such as food delivery are presented to loyal customers. Some of these best features have been introduced under various names like GrabTaxy, Grab Car, Grab Bike, Grab Express and Grab Food.
Grab’s flagship services for customers
The size of the grab’s name certainly cannot be separated from the best features this company has to offer. Through an application that is easily accessible through gadgets, this company with a unique green citizen logo offers a variety of excellent services, such as:
- Grabtaxy
If you think grab started out as an online motorcycle taxi service, then of course you are very wrong. The company started its business by offering grabtaxy service, which was officially launched in 2012 under the initial name MyTexy with a Malaysian customer. If you’re curious about this feature, contact Grab Call Center!
- Grab Bike
If grab cara is usually used by 2 to 4 people at a time, you can try other features with personal capacity. Yes, Grab offers a special service for those who want to get to a particular destination quickly without the fear of getting stuck. You can also try the Grab Bike feature with an online shuttle service using two-wheeler media.
- Grab Express
Grab Express can be said to be a new advancement developed by this company. By providing convenience in sending certain documents or goods, this feature can really help anyone who wants to send from a place to a particular destination quickly. Is there a problem with the booking? Only contact the call center .
- Grab Food
As the name suggests, the Grabfood service is one of the best-selling features that the company offers. It can be said that this service is a life-saving feature for anyone who needs food quickly and without any hassle. Having an excellent partner, you can use grab food to order food or drinks.
- Catch Car
If you want another type of service other than taxis, the Grab Car option can be another alternative for you. With guaranteed comfort and guaranteed driver-partner professionalism, you don’t need to worry about trying out this feature.
The company also provides cashless payment procedures like OVO Cash, which will definitely make it easier for customers. If you’re curious about how to use OVO Cash, contact grab call center to get a detailed description .
Some supporting features of Grab
In addition to the excellent features as described above, you can also use the services you support to increase efficiency during the use of the app. What are its supporting features? Check out the complete description below.
- My darling
You can easily find “My Favorite” in the top right corner on the grabfood main page. This menu makes it easier for customers to easily find their favorite restaurants through the app. Contact grab call center for more information.
- Promo Column
The promo column option is a new variant released by this online transportation company. To be able to access this, you can check first by selecting the “Inbox” menu on the application page. After that, a notification containing a usable promo code will appear immediately.
- Order Lots
For those of you who want to order at once in most parts and quantities, “Ordering a lot is your best option. With this convenience, you no longer have to worry about using the order method with unit items. If you need more information, you can easily contact grab call center.
Using the Help Center feature
It is common to find obstacles when using certain services. Whether it’s grab car, grab food, grab bike or grab taxi, certainly some issues can happen against your will . Therefore, if you think there is a problem with the service you are using , don’t panic or get confused. Contact Grab’s call center to resolve this issue.
The Integrated Help Center is the option that the company provides to solve issues that may arise for customers. To use helpdesk, there are several ways that customers need to do. So what are the steps to use the help center? Check out the procedure below.
- Email verification
It is very important to check your email to make sure that the report you want to submit to the company is a valid report from the customer. Therefore, all complaints from partners or customers should first go through the email verification phase.
- Updating the application
In general, system issues with Grab can be resolved immediately when users update their application. Problems may arise because the system is not updated in the used application. Therefore, to make sure that these barriers really exist, try updating the app via the PlayStore.
- Help Center Options in the App
Even if the company has provided a customer service number , the customer can take advantage of another option, namely the help desk. You can find this menu under the name “Help Center” in the app.
- Mem buat ವರದಿ
The final step is reporting if you are unable to overcome the problems that arise in the system. You should definitely submit the report politely and politely. It would also be good if you include evidence of the image of a system with problems.
Using an online transportation application certainly cannot be separated from the obstacles that may arise at any time. Grab itself has provided a number to contact customers when they face problems with the system. 021 – 80648777 contact grab call center.