Various Features of Tiki Call Center Available 24 Hours
Tiki is a shipping company or delivery of goods by paying close attention to the T iki call center. Prioritising customer satisfaction in order to provide maximum service makes several ways to contact cs. This is a form of innovation that is very important for the company’s own progress and community trust.
A glimpse of tiki history was first established in 1970 in Jakarta and able to survive until now. Currently, there are >500 branch offices, 3700 stores and have about 6,000 employees. It carried the vision of becoming the best shipping company in Indonesia and also known internationally.
We realise this vision, we use the mission of working professionally and as much as possible to be the best. This is evidenced by the tiki call center service which pays attention to customers for 24 hours. Check which features are owned and also a 24-hour contact center where there are many benefits for customers.
Examples of Features Provided by TIKI onthe Official Website Page
The online information facility is now a concern for many large companies in Indonesia including TIKI. Apart from providing Tiki call centers, fast and accurate information services on the website are a very important source.
- Iċċekkja l-irċevuta
The receipt control feature is available on the home page so it is very easy to find it from customers. You only need to enter the invoice number obtained at the start of the parcel delivery. Then click track it, the results will come out immediately in seconds so you immediately know the process of sending the package.
- Check shipping
There is a mail verification feature where the destination provides information on how much shipping costs are. Enter information on how much the package weighs, hometown, destination city then click check. The results provided will appear accurately according to the information you entered and if not clear contact the Tiki call center.
- Iċċekkja l-post
TIKI has spread across Indonesia and is certainly available in the city closest to you. Use the location control feature to find out the location of the nearest office so you can send the package immediately. You can also take advantage of the online pick-up, online order or shuttle features on our official website.
Frequently Asked Customer Questions ke TIKI SERVICES
Even though we already provide Tiki call center services, there are still many customers who really need information. Several questions often come in and are very diverse depending on the needs and problems they face. Here are some of the most frequently asked questions from customers and hopefully they can answer your questions as well.
- How many days does the shipping process arrive?
We provide various selectable delivery packages at the beginning when you are about to ship. Where each of them has a different delivery period depending on the type of option, such as:
- ONS only one day
- REG between 3 and 4 days
- ECO between 4 and 5 days
- How do I check that the package has arrived?
Checking the package delivery process is actually very easy and available on the website page. You can use the receipt control feature so you can see where the package is located in just seconds. You can also call the 15 00 125 hotline, of course, getting information directly from our customer service.
- Kif nikkuntattja lis-CS?
Many questions also arise about how to contact the tiki call center right now. This is actually natural because customers have to make sure for themselves the answer to each question. You can use our hotline phone, email or social media contact such as our FB, IG or official Twitter.
- X’inhuma THUMBS UP, SPIN u SERLOK?
We use terms to name various services so that customers understand their meaning.
- THUMBS up is an online collection service for all customers.
- ROTARY is the same-day pick-up and drop-off service.
- SERLOK is Online Seller Booking as a special facility for sellers.
Contact Center Provided by TIKI Via Phone, Email and Social Media
As a company focusing on parcel delivery, we strive to provide the best Tiki call center services . It is hoped that customers can submit various complaints, problems for the problems are being experienced. Here are some ways to contact CC or via phone, email or social media that is open 24 hours.
- Contact center over the phone
The phone number that customers can contact is 15 00 125 and the fastest to provide an answer. You can deliver directly about delivery, cooperation or others on the hotline number. This phone fee is the same as the usual fee so you have to prepare a credit so youare not constrained when loggingpounds.
- Contact center via email
If you have difficulty using telephone services because it is indeed being used by customers from all over Indonesia. So using email is the best solution by sending a message firstname.lastname@example.org address. You need to wait patiently for the reply to the message sent because it is not as fast as using a call.
- Contact centre via social media
One of the Tiki call centers that can be used is to use social media such as Facebook, Twitter and Instagram. Choose one of the social media that you often use, of course, respond quickly. If one method cannot be used, select other media to get the required information immediately.
Benefits of 24-Hour Contact Center Service for Customers and Companies
Initially, the contact centre service was opened in special hours, i.e. only Monday to Friday at 07.00 – 20.00. While On Saturdays it is open from 08.00 – 19.00 and Sunday it is open at 09.00 – 17.00. Currently, TIKI has changed the service schedule to 24 hours and see benefits.
- Can contact at any time
Customers need certainty of information about the package sent where and when it arrives. With a 24-hour service, you can contact at any time without any restriction on working hours. So there is no need to worry anymore if you want to contact the contact center in the middle of the night even though it should be served.
- Obstacles can be overcome immediately
Barriers are unpredictable when they occur even though the possibility is very small. With the 24-hour service, these various obstacles can be overcome immediately and respond faster. You don’t have to be confused if at any time there are problems because you just need to contact the contact center service.
- Capable of increasing customer confidence
For the company itself, a 24-hour service has the advantage of being able to increase trust. Trust is very important and is the key point for customers to be loyal towards the use of TIKI delivery services. This makes the company grow and get many customers who believe in the quality of our service.
As a freight forwarding company that has decades of experience, we provide the best service. Several features are provided on the website to make it easier for customers to find important information. This includes providing Tiki call center services that can be contacted 24 hours via email, phone and others.