Traveloka Latest call center canbe contacted 24 hours a day
As one of the unicorn applications engaged in the travel and hospitality industry, the manager provides Traveloka call center to assist users. The goal is for users to get a solution when they experience problems when using products from traveloka.
Moreover, users also get the latest information about promotions from the manager. So, Traveloka application users don’t panic when they experience issues. In this way, it can be said that Traveloka is one of the best and most reliable applications in the eyes of users.
In general, the call center service provided by the application manager can be contacted 24 hours in 7 days. For this reason, you are advised to directly contact the Traveloka call center if you experience various problems, such as the booking code cannot be used for problems when using the Traveloka Paylater service.
The importance of Traveloka Call Center for application users
The role of call centers in large companies, such as Traveloka, is quite important. As one of the companies in the ticketing and travel industry, Traveloka really needs experienced call center managers and be able to work professionally.
Because the function of this call center manager is useful to respond to and provide solutions to any obstacle or problem that application users feel. In addition, there are several roles for call centers in addition to providing answers to problems that Traveloka users face. Among them are the following:
- Providing information about products from Traveloka
The role of this call center is very important in building a brand image in the eyes of users. To build a brand image in the eyes of users, companies like Traveloka need to answer all the questions that users need. Therefore, the call center manager will provide detailed information related to various products to promotions organized by Traveloka.
- Record suggestions and criticisms from users
Traveloka call center managers are also tasked with recording all suggestions, inputs, and criticisms from application users. As evaluation material, this actually requires suggestion, input, and criticism from users.
From these things, application managers can find out what the user wants. So the manager can improve the service so that consumers are satisfied with the services of the Traveloka application.
- Notification of specific services for consumers
And the last role of the call center is to notify special services for consumers. At Traveloka there are several special services for some consumers, for example, Traveloka Paylater.
This service is a loan that can be used by users to purchase Traveloka products, for example, to book hotels, buy food vouchers, to buy vehicle tickets.
How to contact Traveloka Call Center via interactive phone
Traveloka itself provides a lot of call center services. It is noted that there are 4 methods by which you can choose to connect with officials and file complaints, obstacles, to input related to Traveloka products and systems.
For those who want to get in touch with call center managers from Traveloka via interactive telephone connections, you can call directly at 0804-1500-308. Then you can also contact at (021) 2910-3300. You will be charged a telephone fee if you contact the call center in accordance with applicable regulations.
By contacting the integrated information center provided by the application manager for a full 24 hours, you can get a solution to the problem you are facing right away. Because you can speak directly by the call center manager. Therefore, this method is widely used by users who experience quite serious problems.
How to contact Traveloka Call Center through social media
Then Traveloka also alerted the call center via social media and official email. For those who don’t have enough credit to call interactive phone numbers, you can contact the Traveloka call center via social media or email.
This method is also quite effective. Because you just need to send a message via direct message (DM) on Traveloka’s social media. How to contact the call center through social media is quite simple.
First, log in to your personal Twitter or Facebook account. Then search for an account in the name @traveloka (Twitter) or Traveloka (Facebook). Make sure the social media account has been verified with a blue checkmark logo.
Then send a message via direct message (DM) on the account. You can add a screenshot file with evidence of the problem experienced via the attachment feature. Then wait for a while until the call center manager will help you solve the problem.
However, the official needs more time to respond to the message you sent. Therefore, this method is often used by consumers who do not experience acute problems. Moreover, this method is also suitable for those who just want to ask questions related to product services and information about promotions from Traveloka.
How to contact the Traveloka Call Center through the website
You can also complain about problems or problems when using the Traveloka application through the official website. Traveloka’s official website is also equipped with a live chat feature. With this feature, you can easily write down the problems experienced to the Traveloka Call Center. How to contact him is also very simple.
First, go to the Traveloka website first. Don’t forget, register an account first if you haven’t signed up yet. You can sign up using your personal email address. Then find the “contact us” menu.
After that, an e-form will appear, which you need to fill out. Write down the obstacles you face. If the problem is not being able to use traveloka products, then select the problematic product along with the booking code. Attach supporting files to make it easier for customer service to check the orders you purchased from Traveloka. After that, press send. Wait for a while until you get a response from the Traveloka call center.
How to contact Traveloka Call Center via mobile app
Traveloka also alerted the call center in the mobile application. It can be said that the Traveloka call center through this mobile application is the busiest. Because almost all consumers contact the call center through the mobile application. In addition to being simple and practical, the response of the call center manager of this mobile application is quite positive.
To connect to Traveloka’s call center services, you need to download and install the application through the Google Play Store (Android Phone) or App Store (iOs). Then log in to your Traveloka account first.
Then go to the “my account” menu. Then enter the “help center” menu. Then select the “contact us” menu. Please convey the obstacles experienced. Then tap send.
Traveloka call center officials will investigate related to the issues you are experiencing. The official responds to complaints sent to the “inbox” menu on the traveloka application website.
As one of the largest ticketing and travel companies in Indonesia, Traveloka certainly provides call center services. You can contact this integrated information center service for a full 24 hours. If you experience issues related to orders or want to find out product information and promotions, you can directly contact the call center. There are 4 ways to contact Traveloka call center that you can use.