Update SiCepat 24-hour consumer call center number
Calling the SiCepat 24-hour call center number is the best way if you want to know or complain. Keep in mind that SiCepat is still a newcomer to the world of online parcel delivery . Therefore, the service to the estimated shipping costs is still affordable and very optimal.
Online parcel delivery itself has become the choice of many people when they want to ship goods to distant people. In addition, if you have an online business, you should be familiar with this service because it is mandatory to use. When we talk about Sicepat services, it turns out that it has many important benefits for its users.
Meet Sicepat’s Parcel Delivery Service
While JNE or J&T were popular at first, rather than letting SiCepat lose class, it could even surpass both. This can be seen in services such as 15-hour delivery so that packages that have arrived can be delivered immediately that day. Unfortunately, it cannot yet be used for all cities.
In addition to receipt, you can also make deliveries by means of collection, so that sending packages does not have to be immediately in place. If you do not know how, you can call the SiCepat call center number 24 hours in advance to know the procedures as per the provisions. For example, about the supply of the amount to the maximum weight.
The terms of shipping costs are calculated based on weight and distance, so don’t overdo it so it’s more expensive. They have accurate scales, so it is impossible to calculate incorrectly. In addition, if it turns out that there is an error later after shipping, you will not be blamed because the sender is SiCepat, so it benefits the company.
In addition, when delivering packages, there are often problems such as damaged or experiencing abrasions. Later , they will be responsible, so that there will be consumer compensation services. The amount is no joke because packages weighing only 1 kg can be rewarded with losses with a face value of Rp. 500,000 or even more.
When you have shipped the package later, you can immediately ask for a receipt number so that you can see the progress of the delivery of goods. Moreover, you already have your own application so that you can access it more easily. In addition to the application, you can also use the SMS reception feature, where tracking is done using short messages.
Tracking doesn’t have to be too frequent because it’s very fast and secure. Guaranteeing the current speed is their motto , so that it can arrive in 1-2 days , depending on the region. This period can be obtained even if you use regular delivery, so if you use the quality on it, it is guaranteed to be faster.
Update SiCepat Call Center Number 24 hours
If you want to contact customer service, it can indeed be done at any time because it is 24 hours. So, when you contact us during the late night hours, it will still be well served. The customer service number is 021-5020-0050 and you can contact us if you have any problems or disharmony of information with the delivery person.
Please note that although the SiCepat 24-hour call center number can be contacted at any time, do not attempt to contact you when it is busy. For example, during working hours, in the morning or during the day, generally not directly connected. Therefore, it is recommended to contact during the afternoon or evening hours , it should be connected immediately.
Later, when it is connected, immediately ask for the desired thing. If you have obtained information or clues, be patient, as the problem can certainly be solved. All lists of complaints and questions from consumers are operated calmly and professionally via the 24-hour SiCepat call center number.
Actually, there is another alternative if you contact customer service but it is not optimal, namely via social media. You can contact us via Facebook sicepatekspresofficial or Twitter @sicepat_ekspres. If you choose to contact us via Instagram, then via @sicepat_ekspres or Line @sicepat. They all have their own administrators, so when contacted, they will definitely be answered.
Issues that can be complained about via SiCepat’s 24-hour call center number
While you may receive complaints, this does not mean that all issues will be accepted and resolved through customer service. There are only a few common things that can be done, such as shipping too long . This can be caused by many factors, such as delays in the selection of goods to the wrong entry from other shipping areas.
In general , if you use express delivery, this kind of thing will not happen, so to avoid having to fill in the address correctly. Later, if it has been shipped but has been arriving for a long time, it can be contacted 24 hours a day by the SiCepat call center number because the address was not found, especially from the beginning, it was wrong.
In addition to the fact that the goods are not delivered, another problem that we often encounter appears to be after arrival at the damaged goods. This generally does not happen because when the position transfer causes an accident or is not treated properly. Most items are damaged because the packaging is too tight , so the goods undergo deformation or visual changes.
Damaged goods generally occur in electronic products for food, which is why a special container is needed to be safe to the destination. If you are experiencing such issues but contact the sicepat call center number 24 hours earlier, check the problem first. But the average will still suffer damage.
Even more so in such a problem as lost goods, where the error rate is quite large. This can happen due to courier errors or incorrect addresses, so that the delivery is not suitable. But because it has a great responsibility, the replacement of damage and loss of goods will always be done by Sicepat .
Another problem is if the package appears to have been detained by Indonesian customs at the airport. Customs duties are quite strict in the selection of goods in the territory of the Republic of Indonesia, where goods that may not be imported are directly detained. In addition, if you can import but have not paid taxes, you should also be detained.
Tips for sending packages safely online
To ensure that the package you are sending does not have any problems, you need to take precautions in many ways, for example, using more protective layers. Try to make this protective layer very scratch-resistant and not easy to tear. In addition, it would be better if the material is waterproof , so that it is not easily torn apart.
In general, you use cardboard on the inside, but for the outside it must be provided with a bubble wrap just to be sure. In addition, if the product is quite expensive , such as gadgets or other electronic devices, it is mandatory to wear a protection in the form of wooden packaging because it has been proven that the delivery item remains safe.
To make delivery drivers more careful, you can also add a warning sticker to the package. Provide information about the goods on the packaging so that it is not random when it is moved to the place. Especially in the delivery process , shocks must always occur, so that our packages are susceptible to damage.
But if you use services from Sicepat, you will be careful about maintaining consumer packages. You can ask the SiCepat 24-hour call center number to learn about their best service features. It’s explained one by one so that if you don’t get maximum service, you can protest right away.
But protests are rare, especially in companies that deliver packages directly . In addition, the service is maximized and professional, so errors are rarely found in customer protests. Consumer satisfaction has always been number one, especially the goal of getting the package safely to its destination.
All the advantages of this delivery service we must of course consider because it has advantages that are superior to similar companies. In addition, security and privacy are certainly guaranteed, so that every item arrives safely. Although you are experiencing problems, it can be easily solved by calling the SiCepat call center number 24 hours a day.